Transforming the digital shopping experience for handcrafted shoes

HarperWoods is a customised shoe brand and provides handcrafted shoes to shoe lovers. They use the best in class materials and always focus on comfort, quality and design. HarperWoods delivers handmade shoes from Agra city, which are worth paying for. They are known for their authenticity in style. They believe that excellence is achievable and guarantee the best quality products to their customers.

The foremost step of providing the solution is identifying the problem and its cause. Our team invests hours in getting to the core of the problem. Here are the steps involved in order to understand the issue and the causes:

Discussing the issue, they are going through in their operations with the stakeholders of the company helps to understand the problem better and find its causes. It is important to delineate the vision of the organization to identify the processes and operations that would help achieve the business goals.\n\nUnderstanding the business processes helps to equip them with an authentic and suitable solution. Effective operations lead to enhanced organization performance and increased results with minimum flaws.\n\nIt is better to understand the SOPs of the company to get aligned with the protocols while providing the services. SOPs also help reduce human errors and lapses in judgement and makes the organization process-driven.\n\nUnderstanding existing software solutions enables us to get the cause of the problem and provide a suitable alternative. If there are certain software that is not working at full efficiency, it is imperative to work on them or change them completely so that a more suitable system can be put in place.\n\nThe ultimate goal of the organization is to scale up the operations, thus increasing the ROI. Getting an idea of the workforce and resources needed based on the growing amount of work requires a better understanding of scalability.\n\nUnderstanding the target market helps to provide the customised solution to gain customers and future business growth.\n\nHaving clear information about the limitations is the need of the process since HarperWoods is an e-commerce platform and could have many limitations that should be considered while providing the solution to avoid revamping. An e-commerce business can not afford downtime, therefore identifying probable future problems and shortcomings helps define the systems in the present so that they do not emerge at all.\n\nThe budget discussion gives a range of budget to provide the best available solution in the given range and lessen the probability of further conflicts.\n\nRequirement gathering helps to understand the client’s needs and expectations and satisfying them with personalised solutions. Aligning the vision, business goals with the operations is imperative.\n\nAfter all the detailed conversations and analysis of the operation, plans, specifications, and limitations, JMDS concluded that the client needs the entire solution architecture and better UX and UI design. They require a robust and secure server and good e-commerce software, including a team of experts to manage and maintain it.\n\nJMDS proposed the best possible solution for the final approval after getting the pain points and the source causes of the problem and analysing the client’s needs, budget, stated SOPs and limitation.\n\nAfter finalising the solutions, designs and processes and approval of the client, JMDS has done the following for the client:\n\nTheir business website looks excellent and working at par with a great interface, has great website loading speed and a better user experience. Vigorous marketing helps the client achieve target sales and website traffic, thus increasing sales. Analytics shows that people are spending a long time surfing on the website therefore high engagement scores. HarperWoods getting a higher ROI and satisfied with the consultation, solutions and all the services provided by JMDS.\n\n—Please choose an option—AMCConsultancyCustom ProgrammingDigital SolutionsE-CommerceEnterprise Software DevelopmentLogistical SolutionServer Management\n\n#4, FF, Pocket 5, Block B, Sector -18 Rohini New Delhi-110089