Paccous

Automating logistics for the e-commerce industry

Business objective

Paccous is India based, most advanced, automated, leading logistic company. They offer logistic solutions to the e-commerce industry with exceptional automated shipping software. Paccous believes that automation is possible everywhere, and with this belief, they are making e-commerce easy, comfortable and automated. They’re customer-oriented and constantly working to make shipping easy and trustable for them. Their advanced cargo management features already making class in the industry. Paccous has built great trust among its partners and customers. Their motto is ‘you pack it, stick it and we ship it and they remain true to this to the core.

Solution delivered

The foremost step of providing the solution is identifying the problem and its cause. Our team invest hours in getting the problem. Here are the steps involved in order to understand the problem and the circumstances:

Business outcome

Discussing with stakeholders helps to understand their vision, operation, plan and processes to get to the core of the problem and providing solution accordingly. It is important to delineate the organisation’s vision to identify the processes and operations that would help achieve the business goals.\n\nA better business process leads to business success and achieving business goals smoothly. Understanding the business processes helps keep solutions aligned with the industry and provide customised services to get aligned with their targets.\n\nIt is better to understand the SOPs of the company to prevent any mutilation in the company’s protocols while providing the services. SOPs are the pioneer of the smooth system and operation and lessen the probability of human errors.\n\nAnalysing all the effective software processes supports finding which software needs to be optimised to improve the operation and which software needs to be customised and built to regulate the website functionality and operation better.\n\nThe ultimate goal of the organisation is to scale up the operations, thus increasing the ROI. Getting an idea of the workforce and resources needed based on the growing amount of work requires a better understanding of scalability.\n\nUnderstanding the target market is beneficial, considering future growth and providing the market-oriented solution to get customers. Knowing the target customers helps target marketing and is the best and affordable solution to achieving target sales in time.\n\nHaving clear information about the limitations is the need for the process since Paccous is a logistic platform and has some real-time update and tracking functionality, so it can not afford any downtime and crashes. Considering this, it’s imperative to identify any probable future limitation to avoid such obstacles.\n\nThe budget discussion gives a range of budget to provide the best available solution in the given range and lessen the probability of further disputes.\n\nRequirement gathering helps to understand the client’s needs and expectations and satisfying them with the best possible solution. Aligning the insights and goals of the company with the services is important.\n\nAfter all the long conversations and analysis of the operation, plans, specifications, and limitations, JMDS concluded that they need better guidance for their business operation and online presence, website to establish their online presence, smart UX and UI design and entire solution architecture for website and operation. They need a robust, secure and reliable server and custom software, including a team of experts to manage and maintain it.\n\nJMDS proposed the best possible solution for the final approval based on Paccous’s needs, budget, scalability, stated SOPs and limitations.\n\nAfter finalising the solutions, designs and processes and approval of the client, JMDS has done the following for the Paccous:\n\nAfter all the testing on the local server, solutions were implemented on the live server. JMDS team successfully worked around a tight schedule to deliver a powered solution with flexible content management tools and automation. Their website looks excellent and working smoothly with a great interface, has faster page loading time and a better user experience. Vigorous marketing helps the Paccous getting enough shipment orders. Analytics shows that people are coming on the website from a diverse geographic region. Paccous is getting a higher ROI and satisfied with the consultation, solutions and all the services provided by JMDS.\n\n—Please choose an option—AMCConsultancyCustom ProgrammingDigital SolutionsE-CommerceEnterprise Software DevelopmentLogistical SolutionServer Management\n\n#4, FF, Pocket 5, Block B, Sector -18 Rohini New Delhi-110089

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